Before the shortlist
Explain the problem, the alternatives and what matters when choosing.
Content and search
Your buyers have questions before they contact sales. Put useful answers where they can find them, and connect each answer to the next decision.
The buyer’s question
Explain the problem, the alternatives and what matters when choosing.
Answer the questions about fit, implementation and responsibility.
Make the relevant service or conversation easy to find.
| Your situation | The work | Responsibility |
|---|---|---|
| DirectionYour team needs a content plan. | Agree the audience, priority questions and planned content. | Your team can create and publish the work. |
| CreationYou need the content produced. | Commission the agreed pieces and their intended next steps. | Your subject experts provide and check the facts. |
| SearchYour useful content is hard to find. | Scope search and content improvements around the pages and questions that matter. | The proposal identifies the pages and work included. |
Yes. Share the pages you use and the audience you want to reach. We can agree whether to improve existing material, create new pieces or do both.
Yes. We consider both when planning the content and its structure. Placement or citation in an answer cannot be promised.
Your business priorities, existing material and access to people who can verify the subject matter. The proposal sets out who writes, reviews and publishes.
Tell us what you sell and where your content needs to help the next decision.